1. Nature of Our Services
Grandmaster Ladan's Wellness Sanctuary provides wellness, fitness, martial arts, mobility, pain management, recovery, nutrition, mindfulness, lifestyle coaching, and educational services designed to promote overall health and well-being.
Our services are intended to support a healthy lifestyle and are not a substitute for professional medical diagnosis, treatment, or emergency medical care.
2. No Medical Advice
Information provided through GMLADAN.COM, during consultations, classes, workshops, coaching sessions, or wellness programs is provided solely for educational and wellness purposes.
Nothing provided by Grandmaster Ladan's Wellness Sanctuary should be interpreted as medical advice, medical diagnosis, or the practice of medicine. Clients should consult their licensed physician or other qualified healthcare provider regarding any medical condition or treatment decisions.
3. Client Responsibilities
Clients are responsible for participating honestly, safely, and within their own physical abilities.
- Provide accurate health information when requested.
- Disclose injuries, medical conditions, medications, or physical limitations.
- Follow instructions provided during sessions.
- Stop participation immediately if discomfort, pain, dizziness, or illness occurs.
- Seek appropriate medical care whenever necessary.
4. Health Disclosure & Medical Clearance
Certain services may require participants to complete health questionnaires or obtain medical clearance prior to participation.
Grandmaster Ladan's Wellness Sanctuary reserves the right to request physician approval or decline participation whenever doing so is believed to be in the client's best interest or necessary for safety.
5. Results Disclaimer
Every individual responds differently to wellness services. Results vary depending upon numerous factors including lifestyle, consistency, nutrition, medical history, genetics, personal commitment, and adherence to recommendations.
We make no guarantees regarding specific health improvements, weight loss, pain reduction, athletic performance, or other individual outcomes.
6. Appointments & Scheduling
Appointments are scheduled based upon availability and are not guaranteed until confirmed.
Clients are expected to arrive on time. Late arrivals may receive shortened sessions in order to accommodate other scheduled appointments.
7. Cancellations, No-Shows & Make-Up Sessions
Cancellation Notice Requirement: Clients must provide written notice of cancellation for any recurring membership, coaching package, or ongoing wellness program at least fifteen (15) days prior to the next scheduled billing date or session period. Cancellations received with less than 15 days’ notice may still be charged for the upcoming billing cycle.
Cancellation and rescheduling policies for individual appointments are published throughout GMLADAN.COM and during the booking process.
Missed appointments, late cancellations (less than the required notice period), or no-shows may result in forfeited sessions, applicable fees, or other limitations as described in the applicable service or membership agreement.
Clients enrolled in recurring wellness programs, including four (4) session, eight (8) session, or other monthly packages, are expected to use all sessions within the applicable monthly billing period.
When permitted, make-up sessions must be scheduled and completed before the end of the same calendar month. Unused sessions do not roll over, accumulate, or carry forward into future months unless expressly approved in writing by Grandmaster Ladan's Wellness Sanctuary.
8. Memberships & Wellness Programs
Memberships, coaching packages, wellness programs, and class packages are subject to their individual terms, pricing, duration, renewal conditions, and availability.
Grandmaster Ladan's Wellness Sanctuary reserves the right to modify schedules, instructors, class offerings, membership benefits, and program availability whenever reasonably necessary.
9. House Call Services
House call appointments are available only within approved service areas and are subject to scheduling availability.
Clients agree to provide a safe, clean, and appropriate environment for services. We reserve the right to discontinue or refuse service if the environment presents safety concerns or otherwise prevents professional delivery of services.
10. Virtual Sessions
Virtual coaching and wellness sessions are provided through approved online communication platforms.
Clients are responsible for maintaining an appropriate internet connection, compatible devices, and a safe environment suitable for participation. Technical interruptions beyond our control may occasionally occur.
11. Group Classes & Workshops
Participation in group classes, seminars, workshops, and educational events requires respectful conduct toward instructors, staff, guests, and fellow participants.
For safety reasons, instructors may modify activities or remove participants whose conduct creates an unsafe or disruptive environment.
12. Services for Minors
Minors may only participate in services with the authorization of a parent or legal guardian. Parents or guardians accept responsibility for the minor's participation and acknowledge these Terms on the minor's behalf.
13. Right to Refuse or Discontinue Service
Grandmaster Ladan's Wellness Sanctuary reserves the right to refuse, suspend, or discontinue services whenever necessary to protect the safety, well-being, security, reputation, or operational integrity of our staff, clients, facilities, or business.
14. Emergency Situations
Our wellness professionals do not provide emergency medical services.
If you are experiencing a medical emergency, immediately call 911 or seek assistance from your local emergency medical provider rather than relying upon information or services available through GMLADAN.COM.
